Terms of Use - Corradi Medical

Last updated: March 15, 2026

These Terms of Use govern access to and use of Corradi Medical's website, institutional pages, forms, pre-consultation intake, content, and digital channels.

By accessing, browsing, filling out forms, submitting data, or using any functionality on this website, you acknowledge that you have read, understood, and agreed to these Terms of Use and to the applicable Privacy Policy.

If you do not agree with these Terms of Use, you should not use the website or submit information through its forms.

1. Company identification

This website is operated by CLINICA GUILHERME CORRADI LTDA, a private legal entity enrolled with the Brazilian National Registry of Legal Entities (CNPJ) under No. 24.057.878/0001-21, with registered address at Av. Rebouças, 3551, Pinheiros, São Paulo - SP, 05401-400, Brazil, hereinafter referred to as "Corradi Medical".

Primary contact for matters related to the website, privacy, and institutional documents: [email protected].

2. Purpose of the website

Corradi Medical's website has an institutional, informational, commercial, and relationship purpose and may include, among other features:

presentation of the clinic, team, specialties, treatments, methods, and institutional content;
educational and informational content regarding health, performance, longevity, sports medicine, nutrology, nutrition, lifestyle medicine, and related topics;
contact forms, commercial interest forms, pre-registration forms, and pre-consultation intake forms;
channels for requesting contact, continuity of care, and possible scheduling.

3. Acceptance of the terms

By using the website, you agree that you will:

use the digital environment lawfully and consistently with its intended purpose;
provide true, complete, and up-to-date information whenever you choose to fill out forms;
have read and accepted these Terms of Use and Corradi Medical's Privacy Policy.

Acceptance may occur through browsing, continued use of the website, form submission, selection of consent boxes, or any other valid manifestation of intent made available by the platform.

4. Eligibility and responsibility for submitted information

You represent that you have the legal capacity required to use the website and submit information.

If information is submitted on behalf of a third party, you represent that you have the necessary authorization, legitimacy, or legal responsibility to do so.

You are responsible for the accuracy, completeness, and updating of the information submitted, especially in contact forms and pre-consultation intake forms.

Corradi Medical may, at its sole discretion, disregard, block, or refrain from using registrations, requests, or messages containing manifestly false, incomplete, inconsistent, or potentially unlawful information.

5. Informational nature of the content

The content published on the website is institutional, informational, and educational in nature.

The information made available on the website:

does not replace medical, nutritional, or multidisciplinary consultation;
does not constitute diagnosis, prescription, report, individualized opinion, or guaranteed outcome;
does not eliminate the need for in-person or remote professional evaluation whenever required;
must be interpreted in light of biological individuality, clinical context, and proper professional assessment.

Any decision related to health, treatment, testing, protocols, supplementation, hormones, therapies, lifestyle changes, or procedures should be made with proper professional supervision.

6. No emergency service

The website, forms, WhatsApp, email, pre-consultation intake form, and any other digital channels of Corradi Medical are not intended for medical emergencies or urgent care.

In case of emergency, urgent symptoms, clinical deterioration, severe pain, acute symptoms, or any condition requiring immediate care, the user must promptly seek appropriate medical assistance, emergency care, hospital services, or the relevant public health service.

7. Forms, pre-consultation intake, and contact

The website may provide forms for contact, service interest, lead generation, pre-registration, pre-consultation intake, and communication with patients or prospective patients.

By filling out any form, you acknowledge that:

submission of information is voluntary;
the submitted data may be used for initial screening, internal service organization, contact return, clarification of doubts, and commercial or care continuity, always in accordance with the Privacy Policy;
the pre-consultation intake form is preparatory and organizational in nature;
filling out the intake form does not amount to a medical consultation and does not, by itself, establish a complete physician-patient relationship;
submitting a form does not guarantee approval, eligibility, immediate service, scheduling, prescription, or treatment initiation.

Corradi Medical may contact you by email, phone, WhatsApp, or other channels provided by you, including to confirm interest, request additional information, explain next steps, or present service-related information, subject to the applicable legal basis and the Privacy Policy.

8. Minors

If the user is under 18 years of age, the use of forms and the submission of personal or health information must occur with the awareness and responsibility of the user's parents or legal guardians, when applicable.

Corradi Medical may request additional confirmation, supplementary information, or validation from the legal guardian whenever deemed necessary.

9. Scheduling, evaluation, and care

Requests submitted through the website do not mean automatic confirmation of appointments, procedures, protocols, availability, clinical eligibility, or any obligation of immediate care.

Actual scheduling of consultations, evaluations, follow-ups, tests, procedures, or care programs depends on factors such as:

calendar availability;
internal analysis by the clinic;
adequacy of the requested service;
professional evaluation;
applicable clinical, technical, ethical, and regulatory criteria.

Corradi Medical reserves the right to direct the user to the most appropriate channel, request additional information, reschedule, refuse, or interrupt service flows whenever there is a technical, clinical, ethical, operational, safety, or compliance reason.

10. Support technologies and automation

Some information submitted by the user may be organized with the support of technological tools and automation resources to facilitate screening, categorization, service flow, administrative analysis, operational improvement, and communication.

When applicable, such resources are supportive in nature and do not replace human review or the responsible professional's final clinical decision.

11. Privacy and data protection

The processing of personal data within the website and forms is governed by Corradi Medical's Privacy Policy, which is incorporated into these Terms of Use for all applicable purposes.

By using the website, you acknowledge that certain data may be processed in order to:

enable the website to function properly;
respond to contact requests;
organize screening and pre-service flow;
improve navigation, security, performance, and user experience;
comply with legal, regulatory, and administrative obligations.

For detailed information about collection, use, sharing, retention, and the exercise of rights, please refer to Corradi Medical's Privacy Policy.

12. Cookies, metrics, and third-party technologies

The website may use cookies, pixels, tags, analytics tools, heatmaps, session replay tools, and similar technologies to improve navigation, measure performance, reinforce security, analyze aggregated behavior, and improve services and content.

The use of these technologies must be interpreted together with the Privacy Policy and any preferences or consent mechanisms displayed to the user within the website environment.

The website may use third-party services, including for hosting, monitoring, communication, forms, analytics, and usage metrics.

13. Intellectual property

All content available on the website, including without limitation:

corporate name, trade name, trademarks, and distinctive signs;
layout, visual identity, design, texts, headings, articles, images, photographs, videos, illustrations, graphics, icons, logos, and institutional materials;
editorial structures, service descriptions, educational materials, commercial copy, and content organization;
code, interfaces, visual bases, and navigation elements,

is protected by applicable law and belongs to Corradi Medical or to third parties who have lawfully authorized its use.

Without prior written authorization, it is prohibited to:

copy, reproduce, republish, distribute, sell, license, or commercially exploit website content;
use Corradi Medical's brand, visual identity, or materials in a misleading, parasitic, or unfairly competitive manner;
create derivative works, mirror pages, content databases, systematic scraping, or any use incompatible with applicable law and these Terms.

Only personal, informational, and non-commercial use of the content is permitted, provided that its integrity, authorship, and context are preserved.

14. Prohibited conduct

When using the website, the user agrees not to:

engage in unlawful, fraudulent, offensive, defamatory, discriminatory, or abusive conduct;
submit false, misleading, or unauthorized third-party information, or otherwise act in violation of the law;
attempt to access restricted areas, internal systems, databases, source codes, credentials, or non-public environments;
use bots, scripts, crawlers, scrapers, or abusive automation without authorization;
interfere with website operation, compromise security, or exploit vulnerabilities;
use website content for misleading purposes, unfair competition, improper advertising, unlawful guarantees of outcome, or health misinformation.

Violation of these Terms may result in access blocking, disregard of requests, preservation of records, communication to competent authorities, and adoption of the applicable administrative, civil, or criminal measures.

15. Links and third-party environments

The website may contain links to websites, platforms, integrations, applications, messaging services, social networks, or other digital environments operated by third parties.

Such environments have their own rules, policies, and terms. Corradi Medical does not guarantee the content, availability, integrity, security, or practices of third parties and is not responsible for external services or environments that are not under its direct control.

16. Website availability

Corradi Medical makes reasonable efforts to keep the website functioning with appropriate security and performance standards. Even so, the website may experience downtime, failures, slowness, interruptions, display errors, scheduled maintenance, or external events beyond the clinic's control.

Corradi Medical does not guarantee continuous, uninterrupted, or error-free availability, nor that the website will always be updated in real time.

17. Limitation of liability

To the maximum extent permitted by applicable law, Corradi Medical shall not be liable for:

decisions made by the user based exclusively on informational website content without individualized professional evaluation;
damages resulting from improper use of the website, incorrect data submission, or misunderstanding of published information;
internet outages, browser failures, device failures, provider failures, integration failures, or third-party service issues;
indirect damages, loss of profits, loss of opportunity, or loss of data not directly attributable to Corradi Medical's proven willful misconduct or fault;
third-party content, policies, services, practices, or obligations.

Nothing in these Terms excludes liabilities that cannot be legally excluded.

18. Changes to these Terms of Use

Corradi Medical may update, modify, or replace these Terms of Use at any time in order to reflect legal, regulatory, technical, operational, strategic, or editorial changes.

The version in force shall be the one published on the website on the date of access. Users are encouraged to review this document periodically.

19. Partial invalidity

If any provision of these Terms is deemed invalid, illegal, or unenforceable, the remaining provisions shall remain valid and in full force to the maximum extent permitted by law.

20. Governing law and venue

These Terms of Use shall be governed by the laws of the Federative Republic of Brazil.

The courts of the District of São Paulo, State of São Paulo, Brazil, shall have jurisdiction over disputes arising from these Terms, except where a specific legal rule provides otherwise, including consumer protection rules where applicable.